Store Policy

Effective date: May 6, 2026 · Last updated: May 31, 2026

This page summarizes what Mium sells, how delivery and billing work, and how to get help. The complete legal terms are in our Terms of Service & Refund Policy; data practices are in our Privacy Policy. This summary is provided for clarity and does not modify those documents.

1. About Mium

Mium is an iOS, Android, and web app that digitizes physical cookbooks and recipes and provides AI-assisted cooking tools. The Service is operated by Mium and reachable at getmium.com. Customer support: support@getmium.com.

2. What we sell

Currency conversion, taxes, and platform fees may cause local list prices on the App Store, Play Store, or Stripe to vary slightly from the USD figure above.

3. Payment methods

• iOS purchases are billed through the Apple App Store using your Apple ID payment method.
• Android purchases are billed through Google Play using your Google Play payment method.
• Web purchases are billed through Stripe and accept major credit and debit cards plus the regional methods Stripe enables for your country (such as Apple Pay, Google Pay, Link, SEPA, iDEAL, Klarna where supported).

Mium does not store your card data. Payment information is handled by the platform processing your purchase under that processor’s own privacy policy.

4. Order delivery

Mium Plus is a digital product and activates immediately on successful payment. The subscription activates on the device tied to the account immediately after the platform confirms payment. RevenueCat (mobile) or Stripe (web) reports the entitlement to the Mium server, which flips your account to Pro within seconds.

If a purchase appears to have completed but the entitlement has not arrived within a few minutes, force-quit and reopen the app. If it still has not arrived, email support@getmium.com with your account email and the platform you purchased on.

5. Refunds and cancellations

The full policy is at /refund-policy. The short version:

• App Store / Play Store subscriptions: Apple and Google handle refunds for charges they processed. Submit your request through Apple (reportaproblem.apple.com) or Google (Play Store › Order History). We honor their decision.
• Web (Stripe) subscriptions: cancel anytime in the Stripe customer portal accessible from Profile › Manage Subscription. Cancellation stops future renewals. Mium does not pro-rate or refund the current paid period.
• Statutory consumer rights (EU / UK / Australia / certain U.S. states) are preserved and apply in addition to this policy.

6. Subscription terms

• Subscriptions auto-renew at the end of each billing period at the then-current price unless you cancel at least 24 hours before the end of the period.
• You can cancel any time. You retain Pro entitlements until the end of the current paid period.
• We may change prices and features prospectively. We will give you reasonable notice of material changes before they take effect, and you can cancel before the change applies.

7. Geographic availability

Mium is available wherever the Apple App Store, Google Play, or Stripe operate, subject to local restrictions. Pricing is shown in your platform’s currency at checkout.

8. Customer support

• General questions, refund requests, technical support: support@getmium.com
• Privacy and data-rights requests: support@getmium.com
• Legal notices, including DMCA: support@getmium.com

We aim to respond to support requests within 3 business days.

9. App Store and Play Store policies

Purchases made inside the iOS or Android app are subject to the additional terms of Apple’s App Store and Google Play, respectively. Where those terms differ from this Store Policy in a way that benefits you (for example, by giving you a refund right we do not), the platform’s terms control for that purchase.

See also our Terms of Service & Refund Policy and Privacy Policy.